FAQ's

WHAT ARE YOUR COURIER OPTIONS FOR VITI LEVU?

Within Viti Levu we send thru EMS COURIER there are two types of shipping charges:

a) $5 - Any jewellery purchase below $300 will be shipped under $5 courier charge - Prepaid &
$7 for Freight Forward.

b) $15 - Any jewellery purchase above $300 will be shipped under $15 courier charge - Safe-Hand Courier

WHAT ARE YOUR COURIER OPTIONS FOR VANUA LEVU & OTHER OUTER ISLANDS?

We have two Options:

Option 1: Registered Mail courier charge will depend on weight roughly $4 to $7. This courier will only be used for jewellery purchase below $300.

Option 2: EMS Courier Charge for Labasa $13 prepaid & $15 Freight Forward.
Savusavu $17 prepaid & $19 Freight Forward

WHAT ARE YOUR FREIGHT OPTIONS FOR OVERSEAS COUNTRIES?

For Australia, NZ, Tonga, Samoa we have 1 Freight Options: Registered Mail (below $300 purchase only EMS Courier)

Other Pacific Islands, Canada, USA they will use EMS Courier only, the Shipping Charges will depend on the country and weight.

This you can see when u go to freight option on our website.

WHAT OTHER PAYMENT OPTIONS YOU HAVE BESIDE CREDIT CARD?

Other payment options are direct deposit money in our account.

(option: 1)T T in our account (Overseas Customers)

Payal Jewellers Ltd

a/c no; 12387392

anz bank

tavua branch

tavua

swift code: ANZBFJFX

bsb code: 010962

(option:2) Western union (Overseas Customers)....send money to:

Ketan Harsukh Lodhia

p.o.box 25

goldfield road

tavua

fiji

ph; (679)6680356

mob;(679)9993157

email: ketanfiji@yahoo.com

(Option: 3)For Fiji resident

Direct deposit

Payal Jewellers Ltd

a/c no: 12387392

ANZ Bank

Tavua Branch

Tavua

HOW FAST ARE YOUR DELIVERY WITHIN VITI LEVU?

If you pay before 2pm we will despatch shipment on same day & you will receive your parcel anytime the next day. (Conditions Apply)

HOW FAST ARE YOUR DELIVERY WITHIN VANUA LEVU & OTHER OUTER ISLANDS?

Registered Mail - might take 6-8 working days

EMS Courier - will take 2-3 working days.

We will despatch within 24hrs after we receive payment.

HOW FAST ARE YOUR DELIVERY TO OVERSEAS COUNTRIES?

Please Note we will ship only to Australia, NZ, Canada, America, USA & South Pacific Islands.

Register Mail - will take 12-15 working days after despatch

EMS Courier - will take 5 - 7 working days after despatch

We will despatch within 24 hrs after payment received.

1 GRAM JEWELLERY

1year Guarantee Not to tarnish (Condions Apply)