Payal Jewellers Pte Ltd

Terms & Conditions

By subscribing to or using any of our services you agree that you have read,understood and are bound by the terms, regardless of how you subscribe to use the services.


Introduction website is an internet based content and e-commerce portal operated by Payal Jewellers, Tavua, Fiji incorporated under the laws of republic of fiji

Use of the website is offered to you conditioned on acceptance without modification of all terms, conditions and notices contained in these terms,as may be posted on the website from time to time. at its sole discreton reserves the right not to accept a user from registering on the website


User Account, Password, and Security


You will receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your pasword or account.You agree to (a) immediately notify of any unauthorised use of your password or account or any breach of security, and(b) ensure that you exit from your account at the end of each session. 


Link To Third Party Sites


The Website may contain links to other websites ("Linked Sites") The link Sites are not under the control of is providing these links to you only as a convenience, or to help you to choose from more wider range .


 Refund Policy


 The customer if is not satisfied with the product can get the full refund But the refund will only be given back once the goods is received by us and is in a perfect condition as sent with price tags attached . However the customer has to bear the return transporation charges. The customer has to send goods within 2-3 working days with the invoice.


Credit Card Details and Surcharges Policy


You agree, understand and confirm that credit card details provided by you for availing of services on will be correct and accurate and shall not use the credit which is not lawfully owned by you, i.e in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on payal

Customers will not have to pay any surcharges on purchase of goods through credit cards i.e. bank charges or commisison etc.






                                                 Overseas Shippimg Details

For shipping of goods we will take 6-10 working days for overseas customers after payment has been received. The shipping charges will be charged separately on the invoice.The charges are picked up on according to the value of shipment. For any purchase above $300fjd we will  insure it  and charges will be included  on freight charges.

For courier to overseas we will be using parcel post, fedex as well as registered parcels. the courier  options will depend on value of purchase. Like for $500 & above parcel we will use parcel post or fedex  services

                                               Local Shipping Details

For local we will be charging $4fjd freight within Vitilevu and $10fjd for Vanua Levu and other Fiji islands within purchase of $300fjd.

For purchase above $300 freight charges will be  $15fjd for Viti levu and $20fjd for Vanua levu and other Fiji islands. These shipment  charges include the insurance.

For Vitilevu delivery will be within 2 working days after the payment has been received. For Vanua levu and other Fiji Islands it will take 3 - 4 workings after payment has been received.


Order Cancellation By


 Please note that there may be certain orders that we are ubable to accept and must cancel.We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.We may also require additional verifications or information before accepting any order.We will contact  you if all or any portion of your order is canceled or additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your card account.